Privacy Policy.

CO is powered by Shopify, which enables us to provide the Services to you. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories, including inferences drawn from them:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit/debit card and financial account numbers, payment card details, transaction details, form of payment, and payment confirmations.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including items you view, add to your cart, wishlist, or purchase, return, exchange or cancel, and your past transactions.
• Communications with us including information you include in customer-support inquiries.
• Device information including device, browser, network connection, IP address, and other unique identifiers.
• Usage information regarding your interaction with the Services, including how and when you navigate the Services.

• Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide your information.
• Automatically through the Services via cookies and similar technologies.
• From our service providers when they collect or process personal information on our behalf.
• From our partners or other third parties.

• Provide, Tailor, and Improve the Services — to perform our contract with you, process payments, fulfill orders, manage your account, enable returns and exchanges, send order notifications, and personalize the shopping experience.
• Marketing and Advertising — to send marketing communications via email, text, or postal mail, and to show online advertisements based on your interests and activity.
• Security and Fraud Prevention — to authenticate your account, detect and prevent fraud, protect public safety, and secure our Services.
• Communicating with You — to provide customer support and maintain our business relationship.
• Legal Reasons — to comply with applicable law, respond to valid legal process, and enforce our terms and policies.

• With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide marketing services and advertise to you. Depending on where you reside, you may have a right to direct us not to share information for targeted advertising.
• When you direct, request, or otherwise consent to disclosure — for example, to ship you products or via social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction (e.g., a merger or bankruptcy), to comply with legal obligations, to enforce applicable terms, and to protect or defend the Services, our rights, and the rights of our users or others.

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit may be transmitted to Shopify and third parties that may be located in countries other than where you reside. Shopify may use certain enhanced features that incorporate data from your interactions with our store, other merchants, and Shopify. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

The Services may provide links to websites or platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of links does not imply endorsement of those platforms.

The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age.

No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send to us may not be secure while in transit. We recommend you do not use unsecured channels to send sensitive or confidential information. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Depending on where you live, you may have some or all of the following rights:

• Right to Access / Know — request access to personal information we hold about you.
• Right to Delete — request deletion of personal information.
• Right to Correct — request correction of inaccurate information.
• Right of Portability — receive a copy and request transfer to a third party, where applicable.
• Right to Opt Out of the “sale” or “share” of personal information or processing for targeted advertising. We treat valid Global Privacy Control signals as an opt-out for the device and browser used to visit the website.
• Managing Communication Preferences — opt out of promotional emails anytime using the unsubscribe link. We may still send non-promotional emails about your account or orders.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests.

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses (or any UK equivalent), unless the data transfer is to a country deemed to provide adequate protection.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Questions about our privacy practices or this Privacy Policy? Call 818-762-6061, email info@cockoil.com, or write to us at Big Boss Fulfillment, 11662 Tuxford Street, Sun Valley, CA 91352, United States.